Shipping policy


At Prince Fashion House, we strive to deliver your favorite jewelry pieces safely and promptly. Please read our shipping policy carefully to understand how your order will reach you.

Order Processing Time

  • All orders are processed within 48 hours (2 business days) from the time of order confirmation.

  • Orders placed on weekends or public holidays will be processed the next working day.

  • You will receive an order confirmation email once your order is successfully placed, and a shipping confirmation email with tracking details once your order has been dispatched.

Delivery Time

  • Standard delivery is estimated within 4-7 working days from the date of dispatch.

  • Delivery time may vary depending on your location, courier services, and any unforeseen delays (such as public holidays or extreme weather).

  • We ship across all major cities in India, and international shipping may take longer (please contact us for details).

Shipping Charges

  • Standard shipping charges apply as per the checkout details.

  • Free shipping may be available on orders above a specified amount (as mentioned on our website during checkout).

Order Tracking

  • Once your order is shipped, a tracking number will be provided via email or SMS.

  • You can track your order in real-time using the courier’s tracking portal.

Packaging

  • All items are securely packaged to prevent damage during transit.

  • Jewelry is shipped in branded boxes or pouches, ensuring it reaches you in pristine condition.

Lost or Damaged Items

  • In the rare case your order is lost or damaged in transit, please contact our customer support team immediately at [support email/phone].

    • We will assist you in resolving the issue, including replacement or refund, depending on the circumstances.

    Important Notes

    • Please ensure your shipping address and contact details are correct at the time of order.

    • Prince Fashion House is not responsible for delays due to incorrect addresses or courier issues beyond our control.

    • Customs duties, taxes, or import fees (for international orders) are the responsibility of the customer.